Needham Police Dispatch Recordings
Nov. 2, 2007

Call 1, approximately 3:30 p.m.:

Needham Police: 911, this line is recorded.
State Police: Hi, Needham, State, Framingham. I know you got your hands full. Yeah, I got a person calling from the pizza shop next door to CVS. He sounds like a kid. He’s the only one in there and he’s nervous. He doesn’t know, he’s on the floor, he doesn’t know if he could come out or not.
NP: He’s the only one in there at this time?
SP: That’s what he’s saying, yeah. He’s saying he’s at 274 Great Plain Ave., I think he said.
NP: OK. So he’s the only, he said – he’s the only one in Stone Hearth right now?
SP: Only one in the pizza shop, yup.
NP: He’s a kid?
SP: Well, sir, how old are you?
Hillel Neuer: 37, wearing a full suit.
SP: I’m sorry, I thought he was younger.
NP: OK.
SP: Alright.
NP: We have – we have officers right there right now. What were you doing in the building, sir?
HN: I was actually ordering a pizza.
NP: You were ordering a pizza?
HN: Yes, sir.
NP: OK. What is your name, sir?
HN: My name is Hillel. Hillel Neuer.
NP: Can you spell that please?
HN: H-I-double L-E-L.
NP: H-I-double L-E-L.
HN: Last, N like Norman-E-U-E-R.
NP: You’re the only – you’re he only person in the store at this time?
HN: To the – to the best of my knowledge.
NP: OK, hold on one moment please.
NP: Were you asked to come out and refused, sir, is that correct?
HN: No, I just got on the floor and there’s a radio blasting here so I can’t hear anything.
NP: OK, spell your first name again, please.
HN: H-I-double L-E-L.
NP: OK, and your last name?
HN: N like Norman-E-U-E-R.
NP: Hillel Neuer. OK, and you were just – you were just getting a pizza and now you’re stuck in the store?
HN: Yeah [indecipherable] I just hit the floor and everyone left.
NP: OK, stay where you are. OK? I’m going – I’m going to advise my officers that you’re there but stay where you are for now.

Call 2, 3:35 p.m.:

[Indecipherable]
NP: Hello?
HN: Yes, I called before …[indecipherable]
NP: I’m sorry?
HN: I called before and I need an officer here quick.
NP: I can’t understand you, sir.
HN: Yeah, I called before…
NP: OK, you called about being locked in the Stone Hearth Pizza. OK, I guess I can read minds. What – what can I help you with?
HN: I just want to know if I can come out or what I should do?
NP: Stand by, OK?
HN: …[indecipherable]
NP: I’m sorry?
HN: Should I stay on the line or hang up?
NP: No, hang up, and just stay in the store.
HN: OK, do you want my phone number or does it matter?
NP: Did anyone get your phone number?
HN: No.
NP: OK, give me your phone number. Well, you said you called before, so I thought maybe someone got your phone number.
HN: No, I’ll give it to you again. 6-4-6…
NP: 6-4-6
HN: 6-8-3…
NP: 6-8-3
[Redacted]
NP: And your name is?
HN: Mr. Neuer.
NP: Mr. Mueller?
HN: Hillel Neuer. N like Norman-E-U-E-R.
NP: N-U-E-R. OK, we’ll get in touch with you.
HN: OK, I appreciate that, bye-bye.